Jimbumba.com gives you the option to replace and/or return the product bought on jimbumba within 7 days of the receipt of the order. The 7 day return policy at Jimbumba is a No question asked policy You can return /replace the product if you are not satisfied .With the quality of the product /fitting of the product /or if you received the a damaged good. All item to be returned or replaced must be unused are in their original condition with all original tags and packaging inact.Exceptions to the return policy .Products such as Lingere,Innerwear,washed products ,products sold as combos, open electronic products are not eligible for return. Once we receive the original item, we will do quality check within 2 days and initiate refund.- For prepaid orders, it will be initiated immediately to card/bank account. Your bank will take a maximum of 9 to 12 business days to credit this amount. - For cash on delivery orders, it will be credited to your bank account through a NEFT transfer within 24 hours. We will also keep you updated on email and SMS. If you cancelled the order before shipment, we would start the refund almost immediately. In case you cancelled the order after shipment; it might take up to 9 days to initiate the refund. Bank takes additional 9 to 12 business days to credit the amount. We will also keep you updated on email and SMS.